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[WB19]Internet Connection
Débuté par Ericus, 02 juil. 2015 10:37 - 5 réponses
Posté le 02 juillet 2015 - 10:37
Good morning

My client has a decent speed internet line but I notice that there are very short disconnections (maybe a few seconds) that happen regularly and then my application will give an error and the user must log in again. Sometimes they can press F5 and the screen is refreshed again but not always.

Is there any way I can do anything from within Webdev to manage this? Surely I cannot do a check for internet connection before the display of every screen and/or every bit of server code?

Thanks in advance.



Ericus Steyn
Posté le 02 juillet 2015 - 12:10
Hi Ericus,

What's the error message ?

Best regards
Posté le 03 juillet 2015 - 09:38
Hi Fabrice

I get a ERR_NETWORK_CHANGED error

Thanks


Ericus
Posté le 03 juillet 2015 - 12:07
Hello Ericus

that's the WHOLE error message? No details at all? that's strange

Best regards
Posté le 03 juillet 2015 - 14:12
That error message is coming from the browser, which is unable to handle the disconnection / reconnection based on network settings at your client.

I suggest you have your client fix their network. Some of the things to look for:

1. Incorrect MTU on internet connection if using PPOE
2. If managed switches / routers look for excessive retransmits on ports
3. Overloaded layer 3 router
4. Too small DHCP scope for number of clients connecting
5. Broken network switch / wiring
6. Channel collisions on WIFI networks
Posté le 03 juillet 2015 - 14:43
One more thing. If they are using a Web proxy or IDS like snort, have them put in a white list entry for your host ip(s)..