pcsoft.us.windevCopyright 2026, PC SOFT29 May 2016 11:09:00 Z28 May 2016 19:51:00 ZI think I know the answer to this, but I managed to update my v20 dongle to v21, then the WB dongle update failed! The WB dongle still works with WB20 but when I try to update the dongle again, I get a message saying (something like) 'no serial number for this version'. I've sent my support request to PCS, but is there anything I can do myself to rectify this or must I wait for PCS? TIA...30WEBDEVen_UShttps://forum.pcsoft.fr/es-ES/pcsoft.us.windev/57877-wb21-dongle-failed-update/read.awpmoderateur@pcsoft.fr (El moderador)webmaster@pcsoft.fr (El webmaster)guestpcsoft.us.windevhttps://forum.pcsoft.fr/es-ES/pcsoft.us.windev/57877-wb21-dongle-failed-update-57882/read.awp29 May 2016 11:09:00 ZHi Guenter, Thanks - Yes, I think that when the dongle update process failed, it must have thought the dongle updated ok and …https://forum.pcsoft.fr/es-ES/pcsoft.us.windev/57877-wb21-dongle-failed-update-57882/read.awphttps://forum.pcsoft.fr/es-ES/pcsoft.us.windev/57877-wb21-dongle-failed-update-57882/read.awp[WB21] Dongle failed to update!guestpcsoft.us.windevhttps://forum.pcsoft.fr/es-ES/pcsoft.us.windev/57877-wb21-dongle-failed-update-57880/read.awp29 May 2016 07:24:00 ZHi Darren, the dongle passwords are valid for about 14 days only. After that - you did it right! - you can ask PC Soft for a res…https://forum.pcsoft.fr/es-ES/pcsoft.us.windev/57877-wb21-dongle-failed-update-57880/read.awphttps://forum.pcsoft.fr/es-ES/pcsoft.us.windev/57877-wb21-dongle-failed-update-57880/read.awp[WB21] Dongle failed to update!