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[WD22] Error creating email session - only some PCs affected, consistently occurs only for certain email recipients
[WD22] Error creating email session - only some PCs affected, consistently occurs only for certain email recipients
Started by Ryan Donovan, Jun., 19 2019 6:42 AM - No answer
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Ryan Donovan
#1
Posted on June, 19 2019 - 6:42 AM
The software is usually able to create an send the emails, but on some specific PCs, there are certain recipients that it encounters an error when trying to email; there are no common factors between which recipients are affected - they use different email services (Yahoo, Gmail, Hotmail, etc.), different mail protocols, most don't contain any characters that aren't alphanumeric, and all have been verified as legitimate email accounts.
I can send emails to different recipients from the same PC using the same software, even different recipients that use the same email provider (Yahoo, Gmail, Hotmail, etc.), but it simply fails when trying any of the recipients it has an issue with.
Outlook doesn't indicate that a session was even created, and so event-logging shows nothing unusual. Although the issue also occurs even if sending directly through the SMTP instead of through Outlook.
The only detail about the error I have is the message from the WLanguage security mechanism:
Error sending email to [example_address]
System error detected by WLanguage security mechanism while copying the properties of the new message.
The content of the following properties has not been copied:
recipients.
Any help would be greatly appreciated.
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