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Connection problems with WebDev 15 app server
Started by Spencer, May, 23 2014 3:42 AM - 2 replies
#1
Posted on May, 23 2014 - 3:42 AM
My company needs to move our V15 app server used for Testing to a new server that already is running V18 app server.

We have successfully installed the V15 app server and the V15 website brings up the login pages and allows usage of the site. However, it gives us a connection error and tells it that we must restart after we spend 3 to 5 minutes on the site. The WebDev15 Administrator shows a 1 hour disconnect for idle users, 1 hour max duration of a request, and 30 minute duraion of AWP request. We are running under IIS 7.5. Our website is a dynamic WebDev website.

Any thoughts or suggestions that might help me debug and correct this problem would be appreciated. The problem does not occur with the same set of code on a different server running just V15 if that helps.
#2
Posted on May, 23 2014 - 4:36 PM
Hi Spencer

there are several times out on a webdev server: the one specific to
webdev but also several time out set in IIS (or apache). One of those
could be the problem...

Also check if in the webdev 18 administrator you don't have a much
shorter time out, and check in the web server settings WHICH webdev
engine is linked to the webdev 15 site

Best regards

--
Fabrice Harari
International WinDev, WebDev and WinDev mobile Consulting

NEW: WXShowroom.com is available: Show your projects!
More information on http://www.fabriceharari.com


On 5/22/2014 7:42 PM, Spencer wrote:
My company needs to move our V15 app server used for Testing to a new
server that already is running V18 app server.
We have successfully installed the V15 app server and the V15 website
brings up the login pages and allows usage of the site. However, it
gives us a connection error and tells it that we must restart after we
spend 3 to 5 minutes on the site. The WebDev15 Administrator shows a 1
hour disconnect for idle users, 1 hour max duration of a request, and 30
minute duraion of AWP request. We are running under IIS 7.5. Our
website is a dynamic WebDev website.

Any thoughts or suggestions that might help me debug and correct this
problem would be appreciated. The problem does not occur with the same
set of code on a different server running just V15 if that helps.
#3
Posted on May, 23 2014 - 9:43 PM
Thanks Fabrice,
We have previously updated all the IIS 7.5 timeouts to much longer timeframes. Btut, the V18 timeout is only 8 minutes. We use the Timer to continue to keep sessions alive in V18 until a person finally disconnects themselves. I am going to set V18 to a much longer timeout since we don't have many users on the test server and longer sessions shouldn't cause issues.

Thanks for your thoughts on this,
Spencer
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