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FOROS PROFESIONALES
WINDEV, WEBDEV y WINDEV Mobile |
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| Email through Outlook Failing |
| Iniciado por guest, 24,mar. 2016 16:02 - 5 respuestas |
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| Publicado el 24,marzo 2016 - 16:02 |
Hello All,
I have an application (written in Windev 12) that has been working for a bout 9 months. It sends out pdf document via emails through MS Outlook. It has worked well until just a month ago.
Now some emails (about 30-40%) goes through but others are sent alright only to get a feedback "Undeliverable". A close examination of the returned mail shows;
IMCEAEX-_o=GLOBALTRAK_ou=Exchange+20Administrative+20Group+20+28FYDIBOHF23SPDLT+29_cn=Recipients_cn=e55fe3844cae469e9fce40dd8b13b86b-Mark+20Monroe@GLOBALTRAK500.COM Remote Server returned '550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found'
A close look at the returned email shows that the email address of the recipient is prefixed with the above error like this :
"IMCEAEX-_o=GLOBALTRAK_ou=Exchange+20Administrative+20Group+20+28FYDIBOHF23SPDLT+29_cn=Recipients_cn=e55fe3844cae469e9fce40dd8b13b86b-Mark+20Monroe@GLOBALTRAK500.COM"
The strange thing is some emails go through and some don't though all used to go through previously.
Any help would be appreciated. The command to open MS-Oulook session is
SessionID = OutlookStartSession("")
IF SessionID>0 THEN
Zcnt=SessionID
ELSE
Info("Could not locate MS Outlook installation or setup not compatible with this system...")
ReturnToCapture(COMBO_clktoreport)
END
Sam |
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| Publicado el 25,marzo 2016 - 07:42 |
Hello All,
I posted a challenge with sending email through outlook but I am yet to get any response.
I have tried sending emails with pdf attachments with SMTP but have not been consistently successful. These are some of the problems;
1. When I indicate the correct userid, password, ip and port with an error trap, the program sometimes just hangs and I cant figure out what is wrong (That is why I opted for Outlook)
Can anybody share with me his/her experience sending email with pdf attachments through SMTP (for Windev 12)?
Sam |
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| Publicado el 25,marzo 2016 - 13:49 |
Hi, Sam,
I have an application done in WinDev 11 that prints customer statements in PDF and then emails these to customers who opt to receive their statements through email. My installation uses Outlook and has been running for years and I have not received any reports of problems like yours.
My first suggestion would be to look for any commonality among the "undeliverable" recipients that does not apply to those who receive your emails? I suspect that the undeliverables are addressed to recipients served by Microsoft Exchange servers. It is possible that the administrator made some changes to the system that affected your application.
Another possibility is that the recipients may have been removed from the server's list of users or had their addresses changed due to changes in standards.
The great majority of addresses in my application are hosted by public servers like yahoo, gmail and hotmail. So I am not as affected by changes in corporate installations and policies.
Hope this helps. |
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| Publicado el 25,marzo 2016 - 14:28 |
Along the lines of Mike H suggestions, It is possible that the exchange administrator has made changes and either has not re-generated the offline address book, or the Outlook client hasn't downloaded a recent off line address book. The off line address book is downloaded in Outlook under Send/Receive, and normally would occur automatically.
Other issue could be the user has addresses in their contacts folder that are out of date (Copied entries from the GAL), or the user has multiple mail profiles configured against more than one exchange org, which you are able to do as of Outlook 2013. |
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| Publicado el 26,marzo 2016 - 09:37 |
Thank you Mike H and Mr. Black. I do appreciate the suggestions. I would go in and talk with the administrator to see what changes might have been done and see how best to get a work around/get it to work again. Will keep you posted. Thanks once again.
Best regards,
Sam |
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Miembro registrado
34 mensajes |
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| Publicado el 30,marzo 2016 - 14:18 |
If it worked before and it doesn't work perfectly now then the logic is that something outside the program has changed.
Sending PDF documents is fairly easy stuff and once it works it tends to always work. Is the PDF created properly? Nothing to do with overwriting old files and permissions by chance? Hanging is an odd thing to happen, it's the kind of thing you get when trying to use a secure port.
Security in general has been increased which may account for it. It may be your own Exchange Server that is the problem (Windows updates?). Security certificates? Anything to do with SHA1 may be rejected by some but allowed by others.
Just ideas. But something has changed.
--
Regards,
Norman |
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