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WD21 - Print Problems
Iniciado por guest, 30,ene. 2018 01:04 - 9 respuestas
Publicado el 30,enero 2018 - 01:04
We are having print problems at some schools. It only occurs on Windows 10 machines but most installations do not have a print problem. The print will maybe print a page and then hangs up. The preview works but not the print. The application has to be terminated with the task manager and started over. They have updated printer drivers. It is a network printer.

There are Windows 10 machines that do not have this problem in other schools. I see a similar post on the 25th but I wonder if anyone else has had this problem?

Any suggestions would be appreciated.
Publicado el 30,enero 2018 - 08:15
Hi Jeff,

you did not mention if you have installed the WinDev updates for the print problems with Windows-10, inclusive the dll for that.
Publicado el 30,enero 2018 - 10:27
Dans son message précédent, Jeff Graham a écrit :
We are having print problems at some schools. It only occurs on Windows 10
machines but most installations do not have a print problem. The print will
maybe print a page and then hangs up. The preview works but not the print.
The application has to be terminated with the task manager and started over.
They have updated printer drivers. It is a network printer.

There are Windows 10 machines that do not have this problem in other schools.
I see a similar post on the 25th but I wonder if anyone else has had this
problem?

Any suggestions would be appreciated.


Hello,

there is a hotfix to ask on the site
Useful resources -> Upgrades available for WINDEV, WEBDEV or WINDEV
Mobile -> the first of the list

--
Cordialement JeAn-PhI
Publicado el 30,enero 2018 - 12:01
Hi Jeff,

and yes, depending on the VERSION of windows 10, there will or will not be printing problem if you did not update your printing dll with pcsoft patch...

Best regards
Miembro registrado
310 mensajes
Publicado el 30,enero 2018 - 15:38
HI Jeff,
Issues like the one you describe may occur with Windows 10 "Fall Creators Update" (1709)
Microsoft should release a patch in the next few weeks...

You can read about it and a possible workaround in the following PCSOFT post (in french) :
http://blogs.pcsoft.fr/fr/ralentissement-station-windows-10-apres-application-update-fall-creators-update/281474976710719/read.awp

BR
Samir
Publicado el 30,enero 2018 - 18:47
Stefan and Fabrice,

Many thanks. I never saw the patch from PC Soft. I hope I have not missed others!
Publicado el 02,febrero 2018 - 11:11
Hello to you all,

Printing in WD22:
It worked perfect and suddenly a single report (which has not changed for years) gives a problem.
Windows update? It only effects two of the dozens of reports. And on some computers.
It looks like the program stopped working but after 5 minutes the preview appears.
While other reports work perfect.

I did not see an update for WD22 for printing. Any help would be welcome.
Thanks in advance.
Publicado el 02,febrero 2018 - 11:39
Hi Frans,

If the report is has not changed and you have all the Windev updates then there is possibly something with the data that is printed. Maybe a corrupted index?

Kind regards

Joris.
Publicado el 02,febrero 2018 - 11:46
Hi Joris,

Thanks for your answer but I checked the indexes.
I have the 73h version or is there another patch? I thought the printer patches where up to WD22.
Publicado el 02,febrero 2018 - 13:38
Hi Frans,

I have the same version. I think that the patch was already in it before the latest update. If it would be the missing of the patch then all your reports should give the problem.


Kind regards,

Joris.